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ACS conducts needs assessment survey to ensure customers have a voice

Published: March 6, 2014

FORT RUCKER, Ala. (March 6, 2014) -- The Fort Rucker Directorate of Family, and Morale, Welfare and Recreation, in partnership with Installation Management Command  G9 Marketing Research and Analysis, will be launching the Army Community Service Needs Assessment Survey now through April 30 at Fort Rucker.

The online survey will be available to the entire military community surrounding Fort Rucker.

The Standardized ACS Needs Assessment Survey is being conducted as part of the local ACS accreditation process. The survey is intended to provide valuable information about ACS services, and other Family and MWR programs. The survey has been in paper format in the past, however, this year the survey will only be administered online.

This survey is conducted every three years in coordination with the ACS Accreditation process, and provides a unique opportunity to measure usage and helpfulness of individual ACS programs and services, and identify emerging needs related to the Army way of life.

The survey will allow people to express what programs and services they would like to see ACS provide, if their expectations with ACS offerings are being met and what services have been the most beneficial to them. For more information or to take part in the survey, visit www.armymwr.com/ACS-survey now through April 30.

This article was originally published at http://www.army.mil/article/121399/

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