The Fort Rucker NEC currently has three divisions, as identified below. Each division is committed to excellence in providing their services.
Business Operations Division is the "backbone support" for all Fort Rucker NEC information technology business processes, financial, and personnel resource requirements, as well as providing service level agreements logistics support assisting the directorate in meeting and exceeding customer service expectations.
This division is responsible for managing, maintaining, monitoring and improving the Fort Rucker network. The division extends network services across the entirety of Fort Rucker to include the cantonment area, airfields and other outlying areas. The division performs Tier 2 and 3 troubleshooting, performance analysis, installation and maintenance, and design/architecture for future implementations and upgrades. It is the responsibility of this area to provide a high level of availability and a quality service across the network to all Fort Rucker customers, including all servers, workstations, printers, and the like.
This division provides official telephone, radio spectrum management, non-tactical radio, and transmission systems services for all authorized Fort Rucker organizations, both on and off post. Specific telephony services include; for-official-use commercial and government-owned local and long haul telecommunications, all telephones with 255 and 104 prefixes, and all government-owned outside cables and telecommunications facilities.
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